CORONAVIRUS – Support from the Society

We are working hard to support our seafarers during these difficult times and, as far as possible, it’s business as usual. We have extended free mental health and wellbeing advice and support to all working and retired seafarers and their families through online provider Big White Wall.

Mental health and wellbeing

Confidential advice and support service for all working and retired seafarers and families
Available online 24/7

Big White Wall provides online support 24/7 in a safe, supportive and anonymous environment. You can access trained counsellors, a support network, self-help materials and one to one therapy. This is just like conventional face to face therapy but it’s delivered online via webcam, audio or instant messaging.

You can access the BWW service straight away – just click on one of the links below, answer the question and click on submit to register. Please be assured it is entirely anonymous.

Big White Wall is currently the major provider of online mental health services and is regulated and approved by the Care Quality Commission, with a CQC rating of ‘good’. They are highly respected and successful, running similar schemes in partnership with the NHS, universities, Armed Forces and local authorities. With funding from the Society, free support from Big White Wall is now available to any serving merchant navy seafarer or fisherman based in the UK.

About Big White Wall

  • Talk to others who feel like you
  • Trained counsellors online at all times
  • 24/7 – online
  • Totally anonymous
  • Online self-help programmes
  • Take as many as you like
  • Covers topics such as depression, anxiety, weight management, stopping smoking and many more
  • 1:1 online therapy sessions
  • Webcam, audio and instant messaging
  • Choose your therapist and pick session times to suit you (including evenings and weekends)

arrow_footer Click here to check out the Big White Wall website for a taste of what they do

What users say:

‘BWW is there 24/7 so you can use it any time.’

‘BWW has helped me find other people who are going through the same feelings.’

‘I feel very safe using BWW.’